End-to-End HR Policy Design & Optimization
Since its Established in 2013, Gamlaa Bioscape has grown into a mid-sized leader in sustainable landscaping solutions.
Case Details
Client Name: Gamlaa Bioscape
Transformation Pillars : People
Project Duration: 12 Month
Client Website: gamlaa.com
Background
Since its Established in 2013, Gamlaa Bioscape has grown into a mid-sized leader in sustainable landscaping solutions. With a young, diverse, and fast-scaling workforce, the company recognized that its HR policies were outdated, inconsistent, and lacked scalability. To sustain growth, foster a strong culture, and attract top talent, Gamlaa set out to redesign and optimize its HR policies end-to-end.
Challenge
As Gamlaa expanded, its legacy HR policies no longer reflected the evolving needs of its workforce or its long-term vision. The challenges included:
- Policies that were fragmented and inconsistent across departments.
- Limited focus on employee well-being, flexible work, and career growth.
- Lack of alignment between HR practices and organizational values of sustainability and innovation.
- Gaps in compliance and clarity, causing confusion for employees and managers alike.
These gaps were impacting employee experience, retention, and operational efficiency.
Solution
Gamlaa Bioscape partnered with Xformers to undertake a comprehensive HR policy transformation initiative. Leveraging Xformers’ Co-Creative Consulting approach, both teams collaborated to design and optimize HR policies that were modern, transparent, and future-ready. The goal was to build a policy framework that would not only support operational efficiency but also foster employee engagement and organizational growth.
Key Steps
Discover Phase: Assessing the Current State
- Conducted a detailed audit of all existing HR policies.
- Benchmarked policies against industry best practices and compliance requirements.
- Gathered employee and leadership feedback to identify pain points and expectations.
Design Phase: Crafting Future-Ready Policies
- Redesigned policies covering recruitment, onboarding, leave, compensation, performance management, diversity & inclusion, employee well-being, and exit processes.
- Integrated policies that supported flexible work arrangements, hybrid models, and career development pathways.
- Ensured alignment with Gamlaa’s values of sustainability, collaboration, and innovation.
Co-Create Phase: Validation and Refinement
- Piloted key policies with select business units.
- Incorporated employee feedback to ensure fairness, clarity, and inclusivity.
- Refined language and processes for practical adoption.
Implement Phase: Organization-wide Rollout
- Launched the new HR policy framework through training, town halls, and easy-to-access digital repositories.
- Conducted manager enablement workshops to ensure consistent application of policies.
Sustain Phase: Continuous Monitoring & Improvement
- Introduced regular policy reviews to keep frameworks updated with changing regulations and workforce needs.
- Embedded a governance mechanism for ongoing optimization.
- Established employee feedback channels to continuously evolve policies.
Outcomes Delivered
The HR policy redesign and optimization initiative delivered tangible benefits for Gamlaa Bioscape:
- 100% compliance with labor and industry regulations.
- 25% improvement in employee satisfaction with HR services, as measured by engagement surveys.
- Enhanced transparency and trust between employees and leadership.
- Increased attraction and retention of top talent due to modern, competitive policies.
- Strengthened organizational culture, aligning HR practices with Gamlaa’s core values.
Conclusion
Through its partnership with Xformers, Gamlaa Bioscape successfully designed and optimized its end-to-end HR policies, creating a framework that is modern, inclusive, and aligned with both regulatory requirements and employee needs. The initiative has fostered transparency, engagement, and compliance, laying a strong foundation for sustainable growth and a thriving workplace culture.