Employee Rewards & Recognition Program
Established in 2013, Gamlaa Bioscape has grown into a leading mid-sized green landscape company, known for building sustainable and innovative green spaces.
Case Details
Client Name: Gamlaa Bioscape
Transformation Pillars : People
Project Duration: 6 Month
Client Website: gamlaa.com
Background
Established in 2013, Gamlaa Bioscape has grown into a leading mid-sized green landscape company, known for building sustainable and innovative green spaces. As the organization expanded, leadership recognized the need to strengthen employee engagement and motivation. To support its ambitious goal of increasing revenue and sustaining high performance, Gamlaa identified the absence of a structured Employee Rewards & Recognition (R&R) Program as a critical gap.
Challenge
Gamlaa Bioscape’s workforce is young, energetic, and diverse, but there was no formal mechanism to recognize contributions consistently. Recognition practices varied across managers, leading to:
- A lack of alignment with company values and goals.
- Low visibility of employee achievements.
- Decreased motivation and engagement over time.
- Inconsistent cultural reinforcement across teams.
Solution
Gamlaa Bioscape engaged with Xformers to design and implement a structured Rewards & Recognition Program. Leveraging Xformers’ Co-Creative Consulting approach, both teams collaborated to create a framework that was aligned to Gamlaa’s values of sustainability, innovation, and collaboration. The program was designed to be transparent, scalable, and meaningful to employees across all levels.
Key Steps
- Conducted employee surveys and focus groups to understand motivators.
- Identified gaps in existing recognition practices.
- Secured leadership buy-in for a unified R&R framework.
- Defined recognition categories (e.g., Innovation Champion, Customer Delight, Sustainability Star, Team Player Award).
- Established clear criteria aligned with organizational values and goals.
- Designed a points-based recognition system that translated into meaningful rewards (monetary and non-monetary).
- Pilot tested the R&R program with select teams.
- Collected feedback on program effectiveness, fairness, and employee experience.
- Refined recognition categories and reward mechanisms based on input.
- Launched the program with leadership communication, internal campaigns, and digital tools for easy nominations and visibility.
- Conducted training for managers to ensure fairness and consistency.
- Introduced quarterly recognition ceremonies and digital appreciation boards.
- Regular feedback loops to evolve the program based on employee needs.
- Annual program refresh to keep rewards relevant and inspiring.
Outcomes Delivered
- 20% increase in employee motivation within six months of launch.
- 15% improvement in retention rates, especially among high performers.
- Higher collaboration scores in employee engagement surveys.
- Employees reported feeling more valued and connected to organizational goals.
- Recognition stories became a cultural driver, reinforcing Gamlaa’s values of sustainability and innovation.