Employee Performance Management & Excellence
Established in 2013, Gamlaa Bioscape has grown into a rapidly scaling mid-sized green landscape company.
Case Details
Client Name: Gamlaa Bioscape
Transformation Pillars : People
Project Duration: 12 Month
Client Website: gamlaa.com
Background
Established in 2013, Gamlaa Bioscape has grown into a rapidly scaling mid-sized green landscape company. With a strong reputation for creating sustainable and innovative green spaces, Gamlaa set an ambitious goal of increasing revenue by 15% by 2025, driven by stronger customer acquisition and enhanced operational efficiency.
Challenge
Despite its growth momentum, Gamlaa Bioscape faced challenges in aligning its project delivery and sales teams with the company’s strategic goals. This misalignment led to siloed functions, inconsistent feedback mechanisms, and unclear accountability. As a result, execution of strategic initiatives slowed, reducing the company’s ability to scale effectively and deliver on its sustainability promise.
Solution
Gamlaa Bioscape partnered with Xformers to redesign and implement a performance management and alignment framework. Using Xformers’ unique Co-Creative Consulting approach, both teams collaborated to co-create a tailored solution that fit Gamlaa’s culture, aligned with its strategic vision, and was designed for long-term sustainability.
Key Steps
Discover Phase: Assessing the Current State
- Identified gaps in goal alignment, feedback structures, and accountability across functions.
- Secured leadership buy-in to drive transformation.
Design Phase: Building the Framework
- Built a structured performance management system connecting individual, team, and organizational goals.
- Introduced practices like monthly feedback cycles, quarterly goal reviews, and a 5-point performance rating system.
- Trained leadership to provide meaningful, actionable feedback.
Co-Create Phase: Pilot Testing and Refinement
- Pilot tested the new system with select teams for 3 months.
- Established a strong feedback loop to refine before full rollout.
Implement Phase: Full Rollout
- Company-wide launch with training, performance dashboards, and real-time tracking.
- Ongoing support ensured seamless adoption.
Sustain Phase: Continuous Improvement
- Regular feedback loops and refresher training for leaders.
- Embedded a culture of accountability, transparency, and continuous learning aligned with Gamlaa’s values of sustainability and innovation.
Outcomes Delivered
The performance management framework delivered measurable impact for Gamlaa Bioscape:
- 15% revenue growth achieved in FY25.
- Sales teams exceeded targets, closing ₹5 crore in new projects, improving conversion rates and customer satisfaction to 94%.
- Employee motivation increased by 18%, fostering stronger collaboration across teams.
- Enhanced alignment and feedback culture strengthened ownership and accountability.
Conclusion
Through its partnership with Xformers, Gamlaa Bioscape successfully implemented a performance management system that aligned individual, team, and organizational goals. The new system improved accountability, collaboration, and transparency, fueling revenue growth and employee engagement. By embedding continuous improvement and leadership enablement, Gamlaa has built a strong foundation for sustainable growth and long-term impact.